Frequently asked questions

Shipping and returns

On all medical clogs, you benefit from free shipping, with no extra costs.

We are doing our utmost to deliver your order to you as quickly as possible. Orders (NL) placed before 4 PM on weekdays will be dispatched the same day.

Delivery is handled by the PostNL postman or parcel courier. Delivery will generally take place on the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the exact delivery time.

Please check your order confirmation to ensure you've entered the correct delivery address. All orders are shipped via PostNL. Once your parcel has been dispatched, you will receive a track & trace link to follow your shipment. If the tracking indicates that the parcel has been delivered, please check your letterbox or the PostNL app for a notification from PostNL.

You have the right to cancel your order within 14 days of receipt without giving a reason. After that, you have another 14 days to return your product. You will then receive the full order amount, including shipping costs, back. Only the costs for returning from your home to the webshop are at your own expense. View all terms and conditions on our page. Exchanges & Returns.

If you wish to return your order within 14 days, please contact us via info@clogee.nl. View all terms and conditions on our page Exchanges & Returns.

Account and ordering

Search for a product by choosing from All medical clogs, Women's or Men's. By clicking on a product, you can find more information and choose a colour and/or size. Then click on Add to basket to shop further. Are you sure you want to buy this product? Then click on Buy now. You will then be taken directly to the checkout form.

Click on the shopping basket at the top right to view your order. Then select Continue Proceed to checkout and enter your address details, then select your payment method. Finally, you will be automatically redirected to the payment page.

The following payment methods are accepted:

Visa
PayPal
Stripe
MasterCard
Cash On Delivery

Go to the product you want to leave a review for. Then click on the ‘Reviews’ heading. Choose the number of stars and leave your review. Finally, click ‘Submit’.

General and Contact

Get in touch with us via info@clogee.nl, and then we'll see if we can help you further.

Upon receipt, please contact us immediately via info@clogee.nl, please also send photos of any damage.

You can reach us daily by email at info@clogee.nl.

All about medical clogs

Yes, our clogs are designed for optimal comfort during long working days. They are ISO certified and feature a non-slip sole for added safety. Furthermore, the soft gel insole provides cushioning with every step and the upper is made of natural leather, contributing to a pleasant feel.

The models with an ergonomic cork sole are true to size. Our other models may run slightly small, so if you are between two sizes, we recommend choosing one size up for those models.

 

Yes, there are medical clogs for both narrow and wide feet. When choosing, you might want to look for a removable footbed.

Yes, with the Bella Metal Pink and Bella White models.

Yes, our clogs are easy to clean with a damp cloth. Thanks to the natural leather, they will stay looking good for a long time with proper care.

Inexpensive medical clogs are often less durable and offer less support. More expensive models often have better materials such as leather, a gel sole, and a longer lifespan.

There is no difference. The terms hospital clogs and medical clogs are often used interchangeably and both refer to clogs suitable for use in healthcare.

 

Yes, they are also used in, for example, dental practices, salons and other professions where you stand or walk a lot.